Website Policy

Welcome to the website of Merveille Co., Ltd. ("Merveille," "we," "our," or "us"). By accessing or using this website (the "Website"), you agree to comply with and be bound by the following Website Policy, together with all applicable laws and regulations.

If you do not agree with any part of this Policy, please refrain from using the Website.We encourage you to read this Policy carefully before using the Website.

1. Scope of Application

This Website Policy governs the relationship between users of the Website ("Users") and Merveille regarding the use of the Website.

We may establish additional terms, conditions, guidelines, or policies applicable to specific services or content provided through the Website (collectively, the "Additional Terms"). Such Additional Terms shall form an integral part of this Website Policy.

In the event of any inconsistency between this Website Policy and any Additional Terms, the Additional Terms shall prevail unless otherwise specified.

2. Privacy and Cookies

Any personal information collected through the Website will be handled in accordance with our Privacy Policy.

The Website may also use cookies and similar technologies to enhance user experience, analyze Website performance, and improve our services. By continuing to use the Website, you acknowledge and consent to the use of such technologies as described in our Privacy Policy.

3. Prohibited Conduct

When using the Website, Users agree not to engage in any of the following activities:

• Violating any applicable laws or regulations, or engaging in criminal activities.
• Conduct that is offensive, abusive, or contrary to public order and accepted standards of morality.
• Infringing upon the intellectual property rights, privacy rights, publicity rights, reputation, or any other rights or legitimate interests of Merveille, other Users, or third parties.
• Interfering with, damaging, disrupting, or attempting to impair the operation of our servers, networks, or systems.
• Making threats or engaging in harassing behavior toward Merveille or any third party.
• Placing an unreasonable or excessive burden on the Website or its infrastructure.
• Attempting unauthorized access to the Website or related systems.
• Engaging in any activity that may interfere with or disrupt the operation of the Website.
• Impersonating another individual or entity.
• Any other conduct that Merveille reasonably determines to be inappropriate.

Merveille reserves the right to suspend or restrict access to the Website or take any other appropriate action in response to violations of this Policy.

4. Suspension or Discontinuation of the Website

We reserve the right to suspend, restrict, or discontinue all or part of the Website without prior notice if we determine that it is necessary, including but not limited to the following circumstances:

1. 1.Inspection, maintenance, or updates of systems supporting the Website;
2. 2.Natural disasters, power outages, or other force majeure events that make operation impracticable;
3. 3.Failures of computer systems, telecommunications infrastructure, or other technical issues;
4. 4.Any other circumstances in which we reasonably determine that suspension or discontinuation is necessary.

Merveille shall not be liable for any loss or damage arising from such suspension or discontinuation.

5. Disclaimer of Warranties and Limitation of Liability

The Website and its contents are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Merveille makes no representations or warranties, express or implied, regarding the Website, including but not limited to its accuracy, completeness, reliability, availability, security, fitness for a particular purpose, or non-infringement.

Except in cases of willful misconduct or gross negligence, Merveille shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the use of, or inability to use, the Website.

Merveille shall not be responsible for any disputes, transactions, communications, or interactions between Users and third parties arising from or related to the Website.

6. Changes to the Website

We reserve the right to modify, update, suspend, or discontinue any part of the Website at any time without prior notice.

Merveille shall not be liable for any damages resulting from such modifications or discontinuation.

7. Amendments to this Website Policy

Merveille may revise this Website Policy from time to time when deemed necessary.

Any changes will become effective upon publication on the Website unless otherwise specified. Continued use of the Website following such updates constitutes acceptance of the revised Policy.

8. Governing Law and Jurisdiction

This Website Policy shall be governed by and construed in accordance with the laws of Japan.

Any disputes arising out of or relating to this Website or this Policy shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of Merveille's principal office.

Privacy Policy

Merveille Co., Ltd. ("Merveille," "we," "our," or "us") is committed to protecting the privacy and personal information of our customers and website users. We handle personal information in accordance with applicable laws and regulations, as well as this Privacy Policy.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Company Information

Company Name
Merveille Co., Ltd.

Address
35 Hirano Miyamoto-cho, Kita-ku, Kyoto 603-8322, Japan

Representative
Masakatsu Naito

2. Personal Information

For the purposes of this Privacy Policy, "Personal Information" means any information relating to an identified or identifiable individual, including but not limited to a person's name, address, telephone number, email address, date of birth, and any other information that can directly or indirectly identify an individual.

3. Information We Collect

We may collect personal information when you:

• Submit an inquiry through our website;
• Request a quotation;
• Download brochures, catalogs, or other materials;
• Contact us regarding our products or services; or
• Otherwise voluntarily provide information through our website.

The information we collect may include your name, company name, postal address, telephone number, email address, and any information you choose to provide.

4. How We Use Your Information

We use the personal information we collect for purposes including:

• Responding to inquiries and requests;
• Providing information about our products, services, and business activities;
• Improving our products, services, and customer experience;
• Conducting market research, surveys, and analytical activities;
• Developing new products and services, either independently or with our business partners;
• Sharing anonymized and aggregated information that cannot identify individuals for analytical or business purposes;
• Detecting, preventing, or responding to misuse of our website or violations of our Website Policy; and
• Any other purposes reasonably related to the above.

5. Changes to the Purpose of Use

We may change the purposes for which personal information is used where such changes are reasonably related to the original purposes.

If a significant change is made, we will notify users by posting the updated information on our website or through other appropriate means.

6. Disclosure of Personal Information

We do not sell or disclose personal information to third parties without your consent, except where permitted or required by applicable law.

We may disclose personal information in the following circumstances:

• To protect the life, health, safety, or property of an individual where obtaining consent is impracticable;
• To comply with applicable laws, regulations, legal processes, or requests from public authorities;
• Where disclosure is necessary for public health or child welfare;
• Where disclosure is otherwise permitted under applicable law.

We may also share personal information with trusted service providers who process information on our behalf for the purposes described in this Privacy Policy. Such providers are contractually required to safeguard the information and use it only for authorized purposes.

In the event of a merger, acquisition, business transfer, or corporate reorganization, personal information may be transferred as part of the business assets, subject to applicable laws.

7. Access to Personal Information

Subject to applicable laws, you may request access to the personal information we hold about you.

We may decline a request where disclosure would:

• Harm the rights or interests of you or another individual;
• Interfere with the proper operation of our business; or
• Be prohibited by applicable law.

Where we are unable to comply with a request, we will provide an explanation where legally permitted.

8. Correction, Update, or Deletion

If you believe that the personal information we hold about you is inaccurate or incomplete, you may request that it be corrected, updated, or deleted.

We will review your request and respond within a reasonable period in accordance with applicable law.

9. Restriction of Processing or Deletion

Where permitted by applicable law, you may request that we suspend the processing of your personal information or delete it if:

• It has been processed beyond the stated purposes;
• It was obtained unlawfully; or
• There is another legal basis for such a request.

If we determine that your request is valid, we will take appropriate action without undue delay.

Where it is impracticable to comply with the request, we may implement alternative measures that adequately protect your rights and interests.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

The revised Privacy Policy will become effective when it is published on this website unless otherwise stated.

We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights regarding your personal information—including requests for access, correction, deletion, restriction of processing, or data portability—please contact us:

Merveille Co., Ltd.
35 Hirano Miyamoto-cho, Kita-ku
Kyoto 603-8322, Japan

Telephone: +81-75-466-6500

Email: